In addition to the eleven industry sector benchmark chapters offered, this year a limited set of key metrics for seven more narrowly-defined industry sub-sectors are also available. The statistics provided in these "Sub-Sector Chapters" are based on sample sizes that are significantly smaller than those of the industry benchmarks in Chapters 8 -18. Therefore, actual data points are shown for each statistic, along with the median, so that the reader may see the actual sample size and the distribution of the values.
The key metrics provided for each sub-sector include:
Organization revenue
Number of employees
Revenue per employee
The percentage of employees who use IT
The number of PCs per user
The percentage of IT spending on new initiatives
IT operational budget as a percentage of revenue
IT spending per employee
IT spending per user
IT spending per desktop
Personnel as a percentage of IT operational budget
IT capital budget as a percentage of the IT operational budget
The ratio of total corporate employees to IT staff
The ratio of total users to IT staff
IMPORTANT NOTE: These Sub-Sector Chapters are sold only in combination with a composite or industry sector chapter as noted in the descriptions of each of the sub-sector chapters.