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| This white paper addresses selling SaaS to enterprise customers by posing the central questions that SaaS providers will face from enterprise IT buy decision makers. The questions are divided among the groups identified that will ask the questions:- Procurement
- IT Governance
- Legal
- User Group.
The questions are further divided into priority areas within each organization.
Each question is followed with an example of how a SaaS service provider could fail to address the concerns contained in the question. This question and example format puts the discussion exclusively in the context of SaaS as a technology and as a business.
At the end of each section, suggestions are given on how SaaS providers can overcome the concerns that have been raised.
While aimed at SaaS vendors, the contents of this white paper will prove valuable to user and IT departments as well. |
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| What are the overall risks and rewards associated with SaaS for business customers and do they leave customers better or worse off than they are licensing software and implementing on premise systems? Cost is only one piece of the puzzle. This white paper focuses on SaaS risks and rewards as compared to those of the traditional perpetual software license from a contract rights and liabilities perspective. |
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