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Abstract: Whether an organization views IT as a strategic capability involving significant investment, or purely as a support service to be delivered at minimal cost, the reality is that all are dependent on information systems as an integral part of many business processes. Effective IT Governance is therefore essential to ensure that the delivery of IT services meets the requirements of the business, and policies and procedures must be in place to guide investment decisions, provide visibility into project progress, assess and mitigate risk, and measure the return against strategic objectives. Use this report to discover:
Report OverviewA brief summary of each Section of the Report is included below to provide additional information for areas that may be of particular interest:Business Issues This Section of the Report describes the drivers behind IT Governance, its purpose within the organization, and its key characteristics. It discusses how IT spend can be categorized into three types – Run-The-Organization, Change-The-Organization, and Innovation – and how IT Governance applies to each of these. It then looks at how performance management techniques can be applied to the IT function, examines how to use governance as the basis for business and IT alignment, and considers the range of techniques that can be applied to measuring IT benefits. Finally, it studies the key areas of risk management, security, and compliance, and discusses how IT Governance can best address these requirements. Technology Capabilities This Section of the Report details the types of technology that can be used to support IT Governance initiatives, combinations of which are found within PPM solutions. The technology areas discussed include Portfolio Management, Project Management, IT Process Management, Financial Management, Resource Management, IT Performance Management, IT Investment Management, Change Management, and Enterprise Architecture. There is also an analysis of reporting and deployment options. Methods and Implementation This Section considers the practical aspects of implementing an IT Governance program. It begins by talking about the relationship between the structure of the IT function and the governance requirements, and then looks at some of the popular governance and IT management frameworks that can form part of an IT Governance program. It looks at the role of standards within IT, and finally provides advice on the specific steps required to begin implementing an IT Governance initiative. Market Analysis The IT Governance tools market is currently in a state of rapid evolution, so this Section looks at the market dynamics, and then describes the detailed strategies of the leading players. It follows on to predict how the market is likely to evolve in future, and looks at some of the newer developments in this space. Tables This Section provides a detailed side-by-side feature comparison of nine leading PPM solutions, with over 300 data points on each product. It then provides a graphical view of each solution’s capabilities, and using Butler Group’s Market Lifecycle Rating methodology, compares each vendor’s standing in terms of product selection, both now and for the predicted position over the next five years. Technology Audits This Section contains detailed Technology Audits of nine leading PPM solutions:
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