IT Spending, Staffing & Technology Trends: Benchmarks by Organization Size - 2007/2008 (Chapter 6)

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IT Spending, Staffing & Technology Trends: Benchmarks by Organization Size - 2007/2008 (Chapter 6)

Report Code: CE-4001E

Date: 6/2007

By: Computer Economics

The 2009/2010 version of this report is available at this page.

Benchmarks by Organization Size is a separately purchasable chapter from the IT Spending, Staffing & Technology Trends - 2007/2008 study (CE-4001). It provides benchmarks broken down by organization size across all industry sectors. Organization size is defined as:

Large organizations: over U.S. $750 million in annual revenue
Medium organizations: $250 million to $750 million
Small organizations: $50 million to $250 million. (There are no respondents under $50 million in annual revenue in the study this year.)

In the case of governmental organizations, the annual operating budget of the agency is used in place of annual revenue.

The chapter begins with an introduction focused on overall trends in IT spending, staffing, and hardware platform trends across the three organization size groupings and then looks at a total of 30 key benchmarks in the following areas:

IT Intensity
IT Operational Budget Metrics
IT Capital Budget Metrics
Hardware/Platform Metrics
IT Staffing Metrics

New for 2007 – Transportation Sub-Sector Snapshot Chapter Available

The Transportation Sub-Sector Snapshot (Chapter 22 of the full report) provides selected IT spending and staffing statistics for the transportation sub-sector. These statistics are based on six survey respondents: one airport services firm, one marine shipping company, two regional transportation agencies, one airline/air cargo company, and one railroad. (16 pages, 11 figures).

Sub-Sector Snapshots are only available when purchased with the main chapter, in this case, Benchmarks by Organization Size.

Sub-Sector Descriptions

Methodology

Free Executive Summary

Abstract: IT Spending, Staffing & Technology Trends: Benchmarks by Organization Size – 2007/2008 provides composite metrics for all organizations surveyed in the small/medium/large organization size groupings. It begins with an introduction focused on overall trends in IT spending, staffing, and hardware platform trends. It then shows the IT intensity of the composite sample in terms of the percentage of employees that use IT and the number of desktops per user. The percentage of IT staff devoted to custom systems vs. packaged software is also provided. These metrics are useful in comparing the IT intensity of a specific organization to the intensity of the composite sample.

This Benchmarks by Organization Size chapter summarizes IT operational spending in eight metrics by organization size, each of which is reported at the median, 25th percentile, and 75th percentile for the composite sample:

IT operational budget allocations, in dollars
IT operational budget change from last year
Expected change in IT operational budgets next year
IT operational budget as a percentage of revenue
IT operational budget per employee
IT operational budget per user of IT
IT operational budget per desktop

The section on IT operational budgets includes a detailed analysis of IT operational budget line items as a percentage of the total IT budget. Line items include mainframes, high-end servers, midrange servers, low-end servers, storage systems, desktop computers (including laptops), printers, network infrastructure, telecom/datacom carrier charges, operating systems and utilities, application software, business continuity/DRP, security, personnel, recruiting, training, facilities, consumable supplies, outside services, and "other." An example of the presentation of this data is shown in Figure 1. (Please note that the percentages shown here do not represent the actual data in the report, but are provided to illustrate the format of the presentation.)

Chapter 6 continues with an analysis of IT capital spending, with metrics reported at the median, 25th percentile, and 75th percentile for the composite sample, as follows:

IT capital budget allocations, in dollars
IT capital budget percentage change from last year
IT capital budget forecasted percentage change for next year
IT capital budget as a percentage of the IT operational budget

The section on capital budget metrics concludes with a breakdown of average IT capital spending by major category, including the percentage of the IT capital budget allocated to hardware, software development, packaged software, services, facilities, and "other."

This section continues with metrics concerning hardware platform trends. Each of the following hardware platforms are described in terms of the percent of organizations where the hardware inventory is increasing, decreasing, remaining the same, or not installed:

Mainframes
High-end servers (over U.S. $750,000)
Midrange servers ($50,000-$750,000)
Low-end servers (under $50,000)
PC/workstations
Laptops

The section on hardware platforms concludes with an analysis of the current average processing workload by operating system. Operating systems include Mainframe OS, Unix, Linux, OS/400, Windows, Netware, and "other."

Chapter 6 then presents staffing metrics by organization size for the composite sample. First, two key staffing ratios are provided, which are useful for benchmarking an organization's overall IT staffing levels:

Ratio of employees to IT staff members
Ratio of users of IT to IT staff members

The report then presents IT staff level changes this year in terms of the percentage of organizations increasing or decreasing staff, and the staff level percent change at the median, 25th percentile, and 75th percentile.

The staffing section also includes metrics on the annual training allocation in dollars per employee, the percentage of IT staff represented by contractors/temps, and IT staff turnover rates.

The staffing section concludes with a breakdown of IT staffing ratios for 18 individual job positions, with each position provided as an average percentage of the total IT headcount. Job positions include IT managers, project managers, business analysts/customer relationship managers, application programmers, system programmers and system administrators, computer operations and production control, help desk, desktop support, network administration/support, database administrators (DBA), quality assurance and testing, security, training and documentation, IT process and standards, IT finance and procurement, web and e-commerce staff, clerical, and "other." An example of the presentation of this data is shown in Figure 2. (Please note that the percentages shown here do not represent the actual data in the report, but are provided to illustrate the format of the presentation.)

New for 2007 - Transportation Sub-Sector Snapshot Chapter Available

The Transportation Sub-Sector Snapshot (Chapter 22 of the full report) provides selected IT spending and staffing statistics for the transportation sub-sector. These statistics are based on six survey respondents: one airport services firm, one marine shipping company, two regional transportation agencies, one airline/air cargo company, and one railroad. (16 pages, 11 figures).

This Sub-Sector Snapshot is only available for sale as a bundle with Chapter 6, Benchmarks by Organization Size. Click Here to order the Transportation Sub-Sector Snapshot Purchase Option.

Save Up To 30% with These Available Bundles

Select from these specially-priced packages that include the report described above plus additional content as described below at substantial savings. Follow the links for more information and to order.

Industry & Organization Size Composite Benchmarks Bundle (CE-4001R) - Save $495

Includes the following chapters:

Executive Summary (CE-4001X)
Composite Benchmarks (CE-4001A)
Benchmarks by Organization Size (CE-4001E)

IT Management Benchmarking Bundle (CE-4001S) - Save $1,080

Includes the chapters listed above, and adds...

♦ PURCHASE OPTIONS

		$995	Immediate delivery of the Benchmarks by Organization Size and Executive Summary chapter PDFs via e-mail with a single-user license
		$1295	Industry & Organization Size Composite Benchmarks Bundle (CE-4001R): E-Mail delivery of the Composite Benchmarks and Benchmarks by Organization Size chapters via e-mail with a single-user license. (Details)
		$2495	IT Management Benchmarking Bundle (CE-4001S): E-Mail delivery of all 5 composite data chapters as PDFs via e-mail with a single-user license. (Details)